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+--- Thread: Unable to connect with firmware tool (/showthread.php?tid=8497)
Unable to connect with firmware tool - zmatthiaz - 09-05-2025
I have a kc868-h32b I can log in to the webpanel just fine with ethernet and I can see it has firmware H32B_Pro_V1.19
I can connect the USB-C to my windows 10 machine. And it shows up as COM4.
I can click "OPEN PORT" as soon as the device restarts
But when I click on the bootloader detect button nothing happens
I've tried restarting the device more than 50 times. With varying timings and Baudrates. But no change. I never get the results shown in the youtube video
How do I debug this, what am I doing wrong?
Is the USB C version different than what is shown in the video?
RE: Unable to connect with firmware tool - admin - 09-06-2025
KC868-H32B download firmware by RS232 or Ethernet, not by USB-C cable. you not need to update firmware.