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+-- Forum: Technical Support (https://www.kincony.com/forum/forumdisplay.php?fid=1)
+--- Forum: KC868-HxB series Smart Controller (https://www.kincony.com/forum/forumdisplay.php?fid=2)
+--- Thread: Help H32B Reset (/showthread.php?tid=2356)
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RE: Help H32B Reset - admin - 10-24-2022
you have added the controller to account: QUIOSQUE SALINAS
so you need to login with this account, if you want to unlink, need you login your app to unlink, account can't be deleted.
"it only works via PC", use in LAN or remote?
if use KBOX need set work mode=TCP Server, after you changed setting, must "REBOOT" of your controller. if you also have problem, contact us by whatsapp number: +86-13336170682 our technical support will remote control your pc to help you.
RE: Help H32B Reset - admin - 10-25-2022
please add our technical support whatsapp number to help you, 10 minutes can solve your problem.
RE: Help H32B Reset - rwcidade - 10-25-2022
(10-25-2022, 05:55 AM)admin Wrote: please add our technical support whatsapp number to help you, 10 minutes can solve your problem.
hello, the remote PC is working from one city to another, only the Smart home application is that I don't have access
because of the password of the QUIOSQUE SALINAS, can you reset it please.
RE: Help H32B Reset - rwcidade - 10-26-2022
(10-25-2022, 06:29 PM)rwcidade Wrote:All resolved, thank you all for the nice support!(10-25-2022, 05:55 AM)admin Wrote: please add our technical support whatsapp number to help you, 10 minutes can solve your problem.
hello, the remote PC is working from one city to another, only the Smart home application is that I don't have access
because of the password of the QUIOSQUE SALINAS, can you reset it please.
RE: Help H32B Reset - admin - 10-26-2022
ok, good, you are welcome.