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+--- Forum: KC868-HxB series Smart Controller (https://www.kincony.com/forum/forumdisplay.php?fid=2)
+--- Thread: KC868-H32L (/showthread.php?tid=209)
KC868-H32L - Philadam - 02-02-2021
Received my H32L and connected to local network. When I select light29 from PC software both light29 and light30 come on. If I select light30 both light29 and light30 come on. All others work as single lights. Are these 2 lights linked somewhere that I am not aware of?
RE: KC868-H32L - admin - 02-02-2021
can you take apart of your metal box, take a photo of your PCB board TOP and BOTTOM . if file is big , you can also send to our whatsapp number: +86-15381188302
RE: KC868-H32L - Philadam - 02-04-2021
Attached
RE: KC868-H32L - admin - 02-04-2021
check chip U5 , whether have 2 PINs have short circuit? if short, disconnect it.
RE: KC868-H32L - Philadam - 02-05-2021
Everything looks nice and clean. No obvious shorts.
RE: KC868-H32L - admin - 02-05-2021
take a video send to us. if really have problem can't slove, we will send you a new PCB board after our new year holidays.
RE: KC868-H32L - Philadam - 02-23-2021
Has a new replacement board been sent?
RE: KC868-H32L - admin - 02-24-2021
this week we are begin work, send your receiver name,address ,post code and phone number to our email, we will send.
RE: KC868-H32L - admin - 02-25-2021
hello. PCB board is sent.
RE: KC868-H32L - Philadam - 02-25-2021
Thanks