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+--- Thread: Warranty (/showthread.php?tid=306)
Warranty - eladn - 06-21-2021
Hi
What kind of warranty do you supply with the products sold in your store?
Thanks.
RE: Warranty - admin - 06-22-2021
1 year, but actually about 3 years will no problem if there is no overload of use. relay life about 100000 times. the life time according to your turn ON/OFF frequency.
RE: Warranty - eladn - 06-22-2021
(06-22-2021, 12:53 AM)admin Wrote: 1 year, but actually about 3 years will no problem if there is no overload of use. relay life about 100000 times. the life time according to your turn ON/OFF frequency.
Thanks!
The major problem is with the relay? Are there any other common issues that customers experience?
RE: Warranty - admin - 06-23-2021
yes, relay is always on/off, almost no other problem of hareware. we will make a new video solution of DIY Power Distribution Box, use extend relay, KC868-Hx relay controller only use for DC12V to control extend relay, so that KC868-Hx controller's relay can be use for many years. extend relay use removable, if bad can replace easily.
RE: Warranty - eladn - 06-30-2021
(06-23-2021, 12:15 AM)admin Wrote: yes, relay is always on/off, almost no other problem of hareware. we will make a new video solution of DIY Power Distribution Box, use extend relay, KC868-Hx relay controller only use for DC12V to control extend relay, so that KC868-Hx controller's relay can be use for many years. extend relay use removable, if bad can replace easily.
Thanks for the reply. Looking forward for the video
RE: Warranty - admin - 06-30-2021
this week will upload to our YouTube channel.