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KC868-H32B just purchased but no QR code on the housing - Printable Version

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+--- Thread: KC868-H32B just purchased but no QR code on the housing (/showthread.php?tid=4174)

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KC868-H32B just purchased but no QR code on the housing - Bartio - 01-17-2024

I just purchased a new KC868-H32B but there is no QR code on the product itself?
What to do now?

what to KC868


RE: KC868-H32B just purchased but no QR code on the hosing - admin - 01-17-2024

you can login by ethernet webpage, here have UID. what will use by QR code? because now we suggest to use tuya app, not need to use the QR code now.


RE: KC868-H32B just purchased but no QR code on the hosing - Bartio - 01-19-2024

Thank you, I will have a look. Did not pick-up on the Tuuya app yet, will give it a try


RE: KC868-H32B just purchased but no QR code on the hosing - Bartio - 01-22-2024

is there a manual / video for the Tuya app integration? I cannot find a way to add the UID?

When I try to add using UID in the Smarthome app I get the error "Server has not been added to the host, please contact the administrator"
BLue LED next to the power-in is on and the green WIFI led next to the WIFI reset button is also on.


RE: KC868-H32B just purchased but no QR code on the hosing - admin - 01-22-2024

send me your UID, take a photo of your controller metal box. i need to confirm whether it's H32B.
if you want to use tuya app, need add tuya adapter, so that can support alexa and google home directly, here is video tour : https://youtu.be/z67pRMLb4Rc


RE: KC868-H32B just purchased but no QR code on the hosing - Bartio - 01-22-2024

I can confirm it is the KC868-H32B (I have 2, they are 100% identical from the outside and the inside).
I will send my UID via PM


RE: KC868-H32B just purchased but no QR code on the hosing - admin - 01-23-2024

the UID have added to cloud server , you can use app now.


RE: KC868-H32B just purchased but no QR code on the housing - Bartio - 01-23-2024

This is working now, thank you.
However, how can I use google home directly, KC868-H32B should support this directly no?


RE: KC868-H32B just purchased but no QR code on the housing - admin - 01-23-2024

no, if you want use google home, need add tuya adapter, here is video tour: https://youtu.be/z67pRMLb4Rc


RE: KC868-H32B just purchased but no QR code on the housing - Bartio - 01-23-2024

that is disappointing, on your website it states that it works with Google Home and Alexa... now it seems you need to buy additional things for this :-(