Smart Home Automation Forum
A8 lost network connection via LAN - Printable Version

+- Smart Home Automation Forum (https://www.kincony.com/forum)
+-- Forum: Technical Support (https://www.kincony.com/forum/forumdisplay.php?fid=20)
+--- Forum: KC868-A8 (https://www.kincony.com/forum/forumdisplay.php?fid=23)
+--- Thread: A8 lost network connection via LAN (/showthread.php?tid=4927)

Pages: 1 2


A8 lost network connection via LAN - a.demenev@limeup.ru - 03-04-2024

Hi all!
i integrate A8 to my ventilation system, it works fine, BUT!!!! A8 lost network connection via LAN every 10-40 minutes...
after restart connection establishing in few seconds. 




https://youtube.com/shorts/jyNo9KttSPs?si=RqN1gTOHdtjRSwSU


Any ideas?

PS: yes, i know, i need some switches in this construction - they a planned and will be installed  soon


RE: A8 lost network connection via LAN - a.demenev@limeup.ru - 03-04-2024

(03-04-2024, 06:02 PM)a.demenev@limeup.ru Wrote: Hi all!
i integrate A8 to my ventilation system, it works fine, BUT!!!! A8 lost network connection via LAN every 10-40 minutes...
after restart connection establishing in few seconds. 




https://youtube.com/shorts/jyNo9KttSPs?si=RqN1gTOHdtjRSwSU


Any ideas?

PS: yes, i know, i need some switches in this construction - they a planned and will be installed  soon

Update:
software is KCS  v2.1.9

I start "ping" from my laptop - A8 replay around 3 hour, but than "dies"(((
In same time A16S with KCS  v2.2.2 works fine - i did not find no one "connection lost" for this time


RE: A8 lost network connection via LAN - admin - 03-04-2024

what power supply you used for A8?
in your video there is RED cable connect to i2c bus extender, what's this use for?


RE: A8 lost network connection via LAN - a.demenev@limeup.ru - 03-05-2024

(03-04-2024, 10:31 PM)admin Wrote: what power supply you used for A8?
in your video there is RED cable connect to i2c bus extender, what's this use for?

Hi! power supply is 12v 5A with 2 battery
Red cable used to power on another ESP8266. Yesterday i remove this cable and power on ESP8266 by usb - with same result - connection lost...

Next i find KCS v2.2.2 and install it - so, it work more than 6 hours now, and connection is OK!

I will observe, but i hope the problem is solved.
Thank You!


RE: A8 lost network connection via LAN - admin - 03-05-2024

can you test with another power supply.


RE: A8 lost network connection via LAN - a.demenev@limeup.ru - 03-05-2024

(03-05-2024, 05:22 AM)a.demenev@limeup.ru Wrote:
(03-04-2024, 10:31 PM)admin Wrote: what power supply you used for A8?
in your video there is RED cable connect to i2c bus extender, what's this use for?

Hi! power supply is 12v 5A with 2 battery
Red cable used to power on another ESP8266. Yesterday i remove this cable and power on ESP8266 by usb - with same result - connection lost...

Next i find KCS v2.2.2 and install it - so, it work more than 6 hours now, and connection is OK!

I will observe, but i hope the problem is solved.
Thank You!
ok, i will try another power supply today later

now A8 is failed again (((

192.168.7.11 - A8
192.168.7.12 - A16S


RE: A8 lost network connection via LAN - admin - 03-05-2024

do you buy A8 from KinCony official store? if YES, please send us your order number.


RE: A8 lost network connection via LAN - a.demenev@limeup.ru - 03-05-2024

(03-05-2024, 12:02 PM)admin Wrote: do you buy A8 from KinCony official store?  if YES, please send us your order number.

Unfortunately, i bought it from another seller...
in official store i bought another stuff

is it really critical?


RE: A8 lost network connection via LAN - admin - 03-05-2024

can you test with wifi whether work well, not use ethernet.


RE: A8 lost network connection via LAN - a.demenev@limeup.ru - 03-07-2024

(03-05-2024, 10:40 PM)admin Wrote: can you test with wifi whether work well, not use ethernet.

Hi! i try to use wi-fi - result is same.
it works 1-4 hours and than lost connection.