KC868-A8 - Printable Version +- Smart Home Automation Forum (https://www.kincony.com/forum) +-- Forum: Technical Support (https://www.kincony.com/forum/forumdisplay.php?fid=1) +--- Forum: Development (https://www.kincony.com/forum/forumdisplay.php?fid=4) +--- Thread: KC868-A8 (/showthread.php?tid=6170) |
KC868-A8 - vinicius.marthes - 07-22-2024 Hello, I bought a KC868-A8, but in my excitement I ended up connecting it directly to the USB and cell phone charger. It is visible via USB but does not record anything. At startup, it does not test the relays, it just flashes the lights quickly, but the pilot light works. I've already replaced the IC CH340C, tested the components in the USB and 12v input circuits but I can't find out what else could have burned out. I would be grateful if someone could help me. Thanks. RE: KC868-A8 - admin - 07-22-2024 you need download KCS firmware firstly. KCS v2 firmware online guide: https://www.kincony.com/esp32-kcsv2-firmware.html install USB driver for Windows OS firstly. USB driver download link: https://www.kincony.com/download/CH341SER.zip RE: KC868-A8 - vinicius.marthes - 07-22-2024 Thanks for answering. I downloaded the ch340c driver, ok. I downloaded the flash and firmware KCS_KC868_A8_V2.1.1, ran it but it didn't work. I think I burned the sign. I do not know what else to do. RE: KC868-A8 - admin - 07-22-2024 check in windows device manager, which COM port number is CH341 USB device. RE: KC868-A8 - vinicius.marthes - 07-22-2024 kc868-a8 RE: KC868-A8 - admin - 07-22-2024 if COM port number is correct, you can try to use another USB-C cable. RE: KC868-A8 - vinicius.marthes - 07-22-2024 (07-22-2024, 05:24 AM)vinicius.marthes Wrote: kc868-a8 Maybe when connecting it directly to the cell phone charger via USB-C, I damaged another component, which I couldn't identify. RE: KC868-A8 - admin - 07-22-2024 not sure, maybe. RE: KC868-A8 - vinicius.marthes - 07-23-2024 (07-22-2024, 05:26 AM)admin Wrote: if COM port number is correct, you can try to use another USB-C cable. yes, is correct. |