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+--- Thread: Help with KC868-H32L (/showthread.php?tid=6486)
Help with KC868-H32L - thomas9912 - 08-26-2024
Hello,
sorry, I urgently need help with an KC868-H32L, and I feel like a complete idiot
I have bought a H32L about 2 years ago, but never installed it. Now I want to make it run, best with Home Assistant, but I fail with even the MOST BASIC setup of the KC868.
I am also aware that this device might not be supported anymore? It is hardly mentioned here in the forum and has no own thread?
This is what happens: I have connected the H32L to the LAN and the switch reports a 10/100Mb link.
When I start VirCOM the device does NOT show up in the list, but when I click DEVICE it magically appears with a DHCP address from my network. So network does work! "Virtual Server" and "Vircom Status" are both negative. Destination IP is set to some Chinese (?) server.
I can "Edit Device" and write back changes, but that's about it. Even after loading defaults, neither KC868-H32_PC.exe is working (I added the correct IP address and saw the matching ports 4196, but the .exe is never able to connect to the controller). The HTTP service of the device is not responding to any modern webbrowser. The App mentioned in the QRCODE leads to a links saying "wrong link".
So the device is there, but I can't do anything with it. Firmware is V1.598.
It seems, this device needs to be setup elsewhere or otherwise first, and the very thin documenation hints at setting it up with a Chinese account/server first, but even that is not possible.
I am stuck! Is this device junk now?
Best, Thomas
RE: Help with KC868-H32L - admin - 08-27-2024
if you use for home assistant,we don't suggest to use KC868-H32L old product. it not support by MQTT, if only integrate with TCP command, sometimes not stable. KC868-H32L also not support HTTP command, no web browser support. begin with KC868-H32B Pro, it support MQTT and HTTP and voice control directly.