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Unable to Connect using the Application KC868-H32BS - Printable Version +- Smart Home Automation Forum (https://www.kincony.com/forum) +-- Forum: Technical Support (https://www.kincony.com/forum/forumdisplay.php?fid=1) +--- Forum: KC868-HxB series Smart Controller (https://www.kincony.com/forum/forumdisplay.php?fid=2) +--- Thread: Unable to Connect using the Application KC868-H32BS (/showthread.php?tid=818) |
Unable to Connect using the Application KC868-H32BS - engrezk - 09-29-2021 [attachment=308][attachment=309][attachment=309][attachment=308][attachment=309][attachment=310][attachment=311][attachment=312]Unable to Connect using the Application KC868-H32BS Either using any of the two apps ( KBOX- SMART HOME ) [attachment=313 Wrote:engrezk pid='1705' dateline='1632924829']Unable to Connect using the Application KC868-H32BS Either using any of the two apps ( KBOX- SMART HOME ) RE: Unable to Connect using the Application KC868-H32BS - sleonheart - 09-29-2021 By the looks of it youre ip nets are totally wrong. You are trying to connect to a ip net while being in a complete different ip range. I guess you should change one of the 2 to the right ip net range. I am quite sure you can solve the problem this way. Greetings from Germany RE: Unable to Connect using the Application KC868-H32BS - admin - 09-30-2021 1. what's your rouer's IP address? 2. set work mode="UDP" work for "kincony smart home app" , i seen your phone screen, controller is online, you need to add controller for a roon begin to use. here is video tour: https://www.youtube.com/watch?v=FyPVUguU_h8&list=PLQUWhE_6LeORARgYbKhbx5CW5MWV2CwxX&index=3&t=237s 3. set work mode="TCP Server" work for "KBOX", but when you using "KBOX", it's use for local network, so your mobile phone need to use wifi connect to your router. i seen your screen is use by 4G. 4. any questions you can leave message, or you can add whatsapp number: +86-13336170682 we use teamviewer remote help you. RE: Unable to Connect using the Application KC868-H32BS - engrezk - 09-30-2021 (09-30-2021, 12:09 AM)admin Wrote: 1. what's your rouer's IP address? Sent to you on WhatsApp. Please check WhatsApp |