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Need Help: SIM7600E Doesn’t Answer Call for Relay Command - Printable Version

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Need Help: SIM7600E Doesn’t Answer Call for Relay Command - hamshini_marat - 07-14-2025

Hello Admin,
I’m using the ESP32-S3 2-channel relay module – KC868-A2v3 with the GSM SIM7600E, and I tried the IFTTT method to control the relay. However, when I call the number of the SIM card inserted in the GSM module, it doesn’t answer automatically so that I can type in the code with # to turn the relay on or off. Instead, the call hangs up after a few rings.
I’ve attached screenshots of my configuration using the web browser.
Could you please guide me on what I might be missing or doing wrong?

Looking forward to your reply.

Thanks in advance.

With regards,
Hamshini


RE: Need Help: SIM7600E Doesn’t Answer Call for Relay Command - admin - 07-14-2025

enter "edit" button, take photo of your setting screen.


RE: Need Help: SIM7600E Doesn’t Answer Call for Relay Command - hamshini_marat - 07-15-2025

(07-14-2025, 10:27 AM)admin Wrote: enter "edit" button, take photo of your setting screen.

I've attached screenshots of all the IFTTT settings as requested.


RE: Need Help: SIM7600E Doesn’t Answer Call for Relay Command - admin - 07-16-2025

what KCS firmware version you are using? take a photo.
can you take a video of your problem, send to whatsapp number: +86-15381188302 so that can understand you.