Button Switch Board with problem

[cadejaja]

I have a problem with the button switch board working with the KC868-H32B Pro. When I click on an entry the relay turns on and off. It doesn't change levels. But by activating the controller's internal buttons, the relay is in the high state. And on the button switch board they work ALL ON and ALL OFF, normally. I updated the firmware to 1.18. Thank you if you can help me.

[admin]

sorry, i do not understand, can you take video of your problem.

[cadejaja]

I command both the RF control and the pulser but the relay does not turn on.  Turns on and off instantly.  I tried to post an mp4 video but it wouldn't let me by the file type.

[admin]

you can upload your MP4 file to google driver, then share you google driver download link URL at here.

[cadejaja]

https://drive.google.com/file/d/1skMuoqP...p=drivesdk

[cadejaja]

The third KC868-H32B-PRO just arrived and I went to test the Switch Terminal Board Module and it worked. I had firmware version 1.14 (original). I updated to 1.18 and had the same problem. I downgraded to 1.16 and it still crashed. Then I went back to 1.15 and it worked. It really is the Controller firmware showing conflict.

[admin]

can you add whatsapp number: +86-15381188302 send me your video, we will compare by my H32B Pro.