04-13-2024, 04:16 PM
(This post was last modified: 04-14-2024, 09:04 AM by ahmedk4444@yahoo.com.)
Dear Kincony customer support.
I had a long break with busy days for more than 1 year without trying to work on build up my house system that i spent +2000US$ to make a successful home automation system replacing my old system that was 10 years old and discontinued now.
To refresh the memory i bought KC868-SERVER, A16, H32BS, 16 AD, 2 Relay switches 8, 4 AG located in one big switchboard
Also 1 H32B+ terminal switch for garden in separate outdoor switchboard.
I only installed the garden load to Kincony system to make sure reliabilty however due to move from KBox to kC server to fully controll the whole system and use of functionality as you suggested before using MQTT.
The installation of the server, A16 and move disk the data to external usb were failed several times get fed up and left the system for long time while leaving my garden light shut down with minor access !!!
I decided to have another try now the H32B working fine with terminal switch and using remote controls well using KBox only and only through my house network only not 4G.
I'm suggesting to follow up again the previous conversations to remember and ask you first for important 2 question for the first instance.
1- Is any update done to installation files, steps, firmware for the above products that i bought ? It should be resolve many problems i faced before ? I appriciate to point me to those updated steps, procedures, executable / installation files to restart again the setup.
2- Are you still suggesting to start with setup the server then A16 then all other controllers step by step or any new updates guidance may be i need to be aware off?
I remember that i failed to movedisk to external USB for the server and also failed to complete installation to setup it to TV as well as A16.
I appriciate very much to give it another final try to implement the system that i bought with +$2000 more than 2 years ago without succeed to install it and get the use of money spent to enjoy the home automation with Kincony Products.
Thank you
Ahmed
I had a long break with busy days for more than 1 year without trying to work on build up my house system that i spent +2000US$ to make a successful home automation system replacing my old system that was 10 years old and discontinued now.
To refresh the memory i bought KC868-SERVER, A16, H32BS, 16 AD, 2 Relay switches 8, 4 AG located in one big switchboard
Also 1 H32B+ terminal switch for garden in separate outdoor switchboard.
I only installed the garden load to Kincony system to make sure reliabilty however due to move from KBox to kC server to fully controll the whole system and use of functionality as you suggested before using MQTT.
The installation of the server, A16 and move disk the data to external usb were failed several times get fed up and left the system for long time while leaving my garden light shut down with minor access !!!
I decided to have another try now the H32B working fine with terminal switch and using remote controls well using KBox only and only through my house network only not 4G.
I'm suggesting to follow up again the previous conversations to remember and ask you first for important 2 question for the first instance.
1- Is any update done to installation files, steps, firmware for the above products that i bought ? It should be resolve many problems i faced before ? I appriciate to point me to those updated steps, procedures, executable / installation files to restart again the setup.
2- Are you still suggesting to start with setup the server then A16 then all other controllers step by step or any new updates guidance may be i need to be aware off?
I remember that i failed to movedisk to external USB for the server and also failed to complete installation to setup it to TV as well as A16.
I appriciate very much to give it another final try to implement the system that i bought with +$2000 more than 2 years ago without succeed to install it and get the use of money spent to enjoy the home automation with Kincony Products.
Thank you
Ahmed