08-09-2024, 10:41 AM
(08-08-2024, 12:21 PM)admin Wrote: this is not our official store. If you really have problem with hardware , you can contact with seller.
maybe you can re weld the U8 RS485 chip.
Hi Kincony,
Thank you for helping me understand the situation.
I believe my best answer is to buy a new unit direct from you.
In that way I can make sure I get your factory support.
Thank you for offering the repair option but as this device is not supplied by Kincony I could not and will not consider it for my applications.
I have been examining the KC868-A8,A4 and A2 for future projects and I have selected the A2 as the correct unit for my future needs.
I see the risk of not purchasing direct from your official store as too great a risk to take so this grey market device shall not be used in the future.
I recommend this way for all of Kincony's customers and I encourage purchasers not to purchase from non official vendors.
Kind regards