11-18-2024, 05:52 AM
Hello,
I am experiencing an issue with my KC868-A4S relay controller. When I connect the device to a PC via a USB-C cable, the PC does not recognize it. The red light on the device turns on when it is powered, but there’s no indication that the USB-C connection is active.
I’ve attached a photo showing the device powered on with the red light, but the USB-C connection does not seem to establish communication with the PC.
Could you please guide me on how to resolve this issue?
Thank you for your assistance!
[Image: 1Kb2LkxBGJNzx9ecvd0C2D2gtUW1v456O]
attached a pic : pic1
Can you please suggest me
I have already installed USB driver firstly: https://www.kincony.com/download/CH341SER.zip. .. Still coudnt find any com port for this device
I am experiencing an issue with my KC868-A4S relay controller. When I connect the device to a PC via a USB-C cable, the PC does not recognize it. The red light on the device turns on when it is powered, but there’s no indication that the USB-C connection is active.
I’ve attached a photo showing the device powered on with the red light, but the USB-C connection does not seem to establish communication with the PC.
Could you please guide me on how to resolve this issue?
Thank you for your assistance!
[Image: 1Kb2LkxBGJNzx9ecvd0C2D2gtUW1v456O]
attached a pic : pic1
Can you please suggest me
I have already installed USB driver firstly: https://www.kincony.com/download/CH341SER.zip. .. Still coudnt find any com port for this device