01-28-2025, 12:12 PM
Hi, i just want to report if this is a firmware problem or hardware problem. My order B16M was delivered last Jan 23, 2025.
So here are my findings:
(1) When I click "ALL on" and 'ALL Off", it works fine. ALL LEDs on B16M are working, all display on KCS 1-16 OUTS are green.
(2) But when I am clicking any of the 16 switches (1-16 OUTS), it reboots.
In the photo, I clicked OUT1, the RED LED on B16M lit, but the KCS firmware dont have color green as expected.
(3) Then after 3 seconds, the RED LED turned off then the board reboots it self.
-I tried re-installing the KCS firmware, I deleted first the past flash.
-I removed my Tuya link.
- Disabled the MQQT
The board is now stand alone but still keeps rebooting whenever I press any of the 16 OUT switches on KCS firmware.
(4) The time NTP also not synching automatically even i set +8, and sync browser time, still from time to time it is displaying abnormal date and time.
If this is a hardware problem and cannot be solved by KCS firmware bug update, I have 15 days or until 6Feb2025 to dispute refund to ALIEXPRESS Official Kincony store.
Thank you.
So here are my findings:
(1) When I click "ALL on" and 'ALL Off", it works fine. ALL LEDs on B16M are working, all display on KCS 1-16 OUTS are green.
(2) But when I am clicking any of the 16 switches (1-16 OUTS), it reboots.
In the photo, I clicked OUT1, the RED LED on B16M lit, but the KCS firmware dont have color green as expected.
(3) Then after 3 seconds, the RED LED turned off then the board reboots it self.
-I tried re-installing the KCS firmware, I deleted first the past flash.
-I removed my Tuya link.
- Disabled the MQQT
The board is now stand alone but still keeps rebooting whenever I press any of the 16 OUT switches on KCS firmware.
(4) The time NTP also not synching automatically even i set +8, and sync browser time, still from time to time it is displaying abnormal date and time.
If this is a hardware problem and cannot be solved by KCS firmware bug update, I have 15 days or until 6Feb2025 to dispute refund to ALIEXPRESS Official Kincony store.
Thank you.