KBOX COMMUNICATION WITH KC868-H32B

[ahmedk4444@yahoo.com]

Very very frustrating

I'm waiting your reply !!

It looks for me and correct me if i'm wrong

1- The controllers sre not accept one mqtt ip
47.96.253.237 port 1883 to be the same for all controllers

2- static ip for each controller can grantee see the web page to resolve issues but can't see on kbox because we are using mqtt server.

3. Can you please check from your side that the same as my system working before ? several tests and trials from my side with no further successful hope

Kc-868-server
Kc-868- A16
2 Kc-868- D8
Kc-868-H32B
KC-868-H32BS
4 Kc-868-AG

4. Please send clear instructions how to configure with robust system without ptoblem or conflict?

Regarding the following issues:-
1. Server, Client,  TCP ststic / dynamic , port for ethernet and wifi
2. Sequrnce of setup server - A16- 2 D8- H32B, H32BS, 4 AG

3. Testing this system intially on example load before connect permenantly to the house load.

4. If the home asistance is the solution i expect at keast another app as back up and friendly user duch as Kbox , any idea about smart things working absolutely fine with Sonoff home automatiom and my house multimedia appliances, what about this app with Kincony.?

Please note all abilable videos lessons has been seen and reviewed.
All online document has been read
Kbox used v2.02 please confirm it is the latest for mqtt new features

I need to configure and test each controller until all configured and tested to example load then do wiring and instlations

I tried several times the controller configuration on Kbox and uninstall kbox and install several times, no hope

Smart home can' log in still after you reset with new password you provided !

My expectation from Kincony
1. Send clear instruction customized to my system purchase not generic videos , instruction bits and pieces.

2. Testing from your side the same controllers, configuration and make sure configuration working, no need to exhsust your client and ask hime to test this and this on your behalf !

3. Open all channel of communication to resolve your client issues and sort it out through
- Any desk remote sharing
- Whatsapp support to send client relevant data 
- forum should be for generic questions or clarification of minor querey.

**Please note this system will be a prototype to test at my home before stsrt requesting and installing to my company clients**

Thanks of underdtanding and appriciate Kincony serve market client.

Kind Regards

Eng.Ahmed Abdelkarim
ElecServ
CEO for electrical consultating and contracting
Mobile +201222425892