dimmer do not react using switches

[iwzr]

Hi,
I purchased a KC868-D8-Dimmer Controller and attached it to the network. Then I used the KBOX Smart App to control a lamp attached to Output-Channel 1. Then I wanted to use my switches to increase or decrease the brightness. Well, this is where the problem starts. I connected K1+ and K1- to switch one and K2+ and K2- to switch two as described on your page Dimmer Product Page, especially the diagram at https://www.kincony.com/images/KC868-D8/...mmer-6.png

Unfortunately, the controller does not react at all. It is just ignoring if I press the switch or not. Then I started some research and found your YouTube video
There you used 5 wires and not four. I do not exactly know how everything is connected 

I attached a photo of how I connected everything (test phase, no soldering used). Do you know what I am doing wrong?

Thanks, iwzr

[admin]

wire wrong. if K1 , have two line , you need connect one line to K1+ , another line with "KCOM", if you use two button. two buttons' of blue line you can connect to "KCOM", one brown color line with K1+, another brown color line with K1-

[iwzr]

It is working now. See picture.
The documentation is not talking about the KCOM part.

Is it possible to work with the dimmer with just one wire?

[admin]

ok, we will update the photo of KCOM diagram.
if you use only one line for dimmer, you can only brightness + or - . use two line for two button that can change brightness + and - .

[admin]

   
updated the diagram

[iwzr]

updated the diagram

I am sorry, but it is not visible that K- has to be connected to KCOM. How about my try? There it is a bit better to see, that K+ or K- needs to be connected to KCOM.

[admin]

Yes, your photo's wire is right.