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Firmware Update Not Responding to Bootloader Detect button

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Firmware Update Not Responding to Bootloader Detect button
j_griffin100@yahoo.com Offline
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#1
03-13-2023, 03:47 AM
Updated driver in WIndows,
Open Firmware Download Tool
Open Port
Power On Device
When Click bootloader detect button, nothing happens; Open File button remains grayed out.

See attached screenshot
Thanks for any help.


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admin Offline
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#2
03-13-2023, 04:34 AM
when board power on , then MUST <5 seconds, click "bootload Detect" button.
YouTube: https://www.youtube.com/c/KinCony
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j_griffin100@yahoo.com Offline
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#3
03-13-2023, 01:18 PM
(03-13-2023, 04:34 AM)admin Wrote: when board power on , then MUST <5 seconds, click "bootload Detect" button.

Tried this. Tried also waiting >5 seconds after Power On.  Still not working.  After clicking "bootload Detect" button I should see "Open File" button active, correct?
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#4
03-13-2023, 01:43 PM (This post was last modified: 03-13-2023, 01:44 PM by admin.)
no no no.
power on the board, <5 second need click "bootload Detect" button.  do you understand me?
here is video tour: https://youtu.be/LLIJe9VTVq8
YouTube: https://www.youtube.com/c/KinCony
Online Store: https://kincony.aliexpress.com
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j_griffin100@yahoo.com Offline
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#5
03-13-2023, 02:15 PM
(03-13-2023, 01:43 PM)admin Wrote: no no no.
power on the board, <5 second need click "bootload Detect" button.  do you understand me?
here is video tour: https://youtu.be/LLIJe9VTVq8

Yes. I understand. Please see video attached. Am i doing it correctly?
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j_griffin100@yahoo.com Offline
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#6
03-13-2023, 05:21 PM
(03-13-2023, 02:15 PM)j_griffin100@yahoo.com Wrote:
(03-13-2023, 01:43 PM)admin Wrote: no no no.
power on the board, <5 second need click "bootload Detect" button.  do you understand me?
here is video tour: https://youtu.be/LLIJe9VTVq8

Yes. I understand. Please see video attached. Am i doing it correctly?

I just realized that I am not allowed to post video attachment. THerefore see link to video. 
https://share.icloud.com/photos/028MievE...J4d7StK1HA
Please let me know if you have any suggestions. I want to get my system back online.  Currently I have lost all control of relays (app not working, remote control not working, push buttons not working).
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admin Offline
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#7
03-13-2023, 10:39 PM
check your USB-RS232 com port number whether correct.
if really can't work, do you have a JLink USB tool? we can send you MCU firmware.
YouTube: https://www.youtube.com/c/KinCony
Online Store: https://kincony.aliexpress.com
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j_griffin100@yahoo.com Offline
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#8
03-19-2023, 03:17 AM
I do not have JLink USB tool. I did try with another computer running latest version of Windows. Still did not work. Any help is appreciated. Just trying to find out why controller stopped working suddenly. Nothing changed. Only thought I had is possible electrical surge when once I tripped a circuit. I want to rule out firmware first. Can I have a suggestion to try something else? Thank you!
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#9
03-19-2023, 04:14 AM
maybe controller is broken, now only have the way is use JLink to download firmware. can you open your controller metal box, take a photo of whole PCB board.
YouTube: https://www.youtube.com/c/KinCony
Online Store: https://kincony.aliexpress.com
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j_griffin100@yahoo.com Offline
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#10
03-19-2023, 04:49 PM
(03-19-2023, 04:14 AM)admin Wrote: maybe controller is broken, now only have the way is use JLink to download firmware. can you open your controller metal box, take a photo of whole PCB board.

Thank you. Plese see attached.  Any way to test the Controller components to know if b         roken?
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