[KC868-AG] IR not working

[NEOhidra]

The short version - RF works fine, but IR does not work.

Here is my configuration:

Code:

esphome:
  name: "${name_id}"
  friendly_name: "${name}"
  comment: "${comment}"

esp32:
  board: esp32dev
  framework:
    type: arduino

logger:
  level: DEBUG

<<: !include sections/common.yaml

remote_receiver:
  - id: receiver_ir
    pin:
      number: GPIO23
      inverted: True
    dump: all

It is producing this log (config_default_log.txt) when I am pressing the same button multiple times.
The following log entry correlates with each button press:

Component remote_receiver took a long time for an operation (0.05 s).

Logged code values are always somehow random.

Trying to send, one of the received random codes is not possible. Always because of: "Inconsistent data, not sending"
The log is attached as "config_default_log_error.txt"

Am I doing something incorrectly and causing this issue?

[admin]

you can try:
remote_receiver:
pin: 23
dump: all

[NEOhidra]

Still the same issues and in addition:

[00:44:45][W][remote_receiver.esp32:058]: Remote Receiver Signal starts with a HIGH value. Usually this means you have to invert the signal using 'inverted: True' in the pin schema!

Trying to send 

Code:

0014 0026 0013 0026 0013 0026 0013 0026 0013 014A 009A 0099 0013 004C 0013 004D 0013 004D 0013 004D 0013 0027 0013 0027 0013 004D 0013 0027 0013 004D 0013 004D 0013 004D 0013 004D 0013 0027 0013 0027 0013 0027 0013 0026 0013 004D 0013 004D 0013 0027 0013 004D 0013 0026 0013 0027 0013 0027 0013 0027 0013 0181 06C3

I get

00:55:43 [E] [remote_transmitter:117] Empty data

Is there a "hard reset" for this device?

[admin]

Perhaps there are some interfering infrared signals in the air, you can try testing in a dark environment

[NEOhidra]

Changing the location does not help.
It does malfunction the same way in a dark environment.

---

Since it does not work I decided to open it.
RJ1 is not populated. Is it expected?

[admin]

open the box, take a photo.

[NEOhidra]

Here it is (Note: I did change the position of the antennas):
   

[admin]

RJ1 not need use, NC
can you replace with another USB cable for a test. what's your power supply?

[NEOhidra]

Till now I have been using only the cable that came with the device.
As power supply the PC I use, one generic phone charger and one known to be good.

I just changed the the cable, in a combination with a different power supply and a new location - nothing changed.
The IR functionality is faulty.

[admin]

Perhaps there are interference signals in your space, give me your order number and which online store you bought, you can send email to us. if you want to try, we can send you another KC868-AG for a test.