Product support

[Philadam]

Do you support your products sold by other vendors on Aliexpress like Jijun Automatic Store?

[admin]

there are some agent on aliexpress. the KinCony official store is : kincony.aliexpress.com

[Philadam]

But they have a better price and free shipping.
You still didn't answer my question.
If I buy from them, do you support your product through them?

[admin]

KinCony official store have best service. agent just sell hardware.

[Philadam]

So you won't support hardware unless it is purchased from your offical store?

[admin]

As long as it is our product, we will provide technical support, but when purchasing from the official store, there will be better solutions and services when encountering problems. Otherwise, when you encounter problems, you may need to contact the agent first.