Can't Connect Over LAN

[Error7]

I received my KC868 yesterday but I need to change it's IP address to 192.168.0.xxx. 
However, I am unable to connect to it over my LAN. I have set my routers static address to 192.168.1.1 and I can see the board on my network by scanning the network with an IP Scanner which identifies the board as 192.168.1.200.
Even so, I can not connect to the board using Firefox and the Kincony UDP_SCAN_LIST tool doesn't find the board on my LAN.

The board is a bit of an overkill for my application as I simply want to monitor 8 alarm inputs over my network and I now realise that I may not be capable of using all the facilities that come with the board but surely, even with my limited knowledge, I should be able to connect to it.

Can anybody suggest where I may be going wrong please.

[admin]

you need tell us which model you are using. if you don't know, you can take a photo of your controller.

[Error7]

This is the board I ordered from Aliexpress: KC868-A16 Ethernet Relay Network ESP32 Development Board Wifi Switch MQTT TCP Web HTTP ESPhome Home Assistant Tasmota DIY Module.

I tried to send a photo but I don't think I have permissions to do that because I'm a Junior Member so here is the link..

https://www.aliexpress.com/item/10050045...f19cVfOPAw

[Error7]

This is the link to Aliexpress:
https://www.aliexpress.com/item/10050045...f19cVfOPAw

[admin]

do you have download KCS firmware firstly? Because new board no firmware inside.
here is KCS v2 firmware online guide: https://www.kincony.com/esp32-kcsv2-firmware.html

[twostar]

As shipped it gets a DHCP address and responds to pings so presumably there's some basic functionality present in the ESP32, but nothing more. So it will appear on the network and you can ping it before the KCS firmware is flashed, you just can't do anything else.

[admin]

which firmware BIN file you have downloaded?

[Error7]

which firmware BIN file you have downloaded?

I have installed flash_download_tool_3.9.2.zip together with KCS_KC868_A32_V2.2.10.bin which I have moved to the bin folder.
But when I try to run the download tool I get a CMD window which stays open for less than 1 second, not long enough to take a screen shot so I had to video the CMD window. 

See the attached image.

I think you should supply products that include firmware pre-installed so that it can be made to work easier.

---

As shipped it gets a DHCP address and responds to pings so presumably there's some basic functionality present in the ESP32, but nothing more.  So it will appear on the network and you can ping it before the KCS firmware is flashed, you just can't do anything else.

Thanks for responding, that is exactly what I have found. I can ping it but nothing more than that.
I don't understand how any manufacturer could supply a product that doesn't have any firmware installed.

[admin]

the default firmware in esp32 is manufacturer's test firmware. Because different people will chose different solution to use. some people config by esphome, some download KCS firmware, some write own arduino code.
if you don't know how to download KCS firmware, you can add whatsapp number: +86-15381188302 we use ANYDESK software remote control your computer to help you.

[twostar]

But when I try to run the download tool I get a CMD window which stays open for less than 1 second, not long enough to take a screen shot so I had to video the CMD window. 

How are you running it?  You need to run it from the Windows GUI (CMD+R), not from a shell CLI, since it tries to spawn another shell of the same type as the one it's run from and then gets stuck or bails out.

Kincony admin: It would be useful to add this information to the instructions for flashing, it can't be run from a CLI / shell because of the recursion problem, it needs to be run from the Windows GUI.

Also, it would be helpful to link directly to the Espressif flash tool rather than using a local copy, this is much newer than the one linked to on the Kincony site and has (slightly) better diagnostics when things go wrong.