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COM problem on A32 Pro
#1
Hello everyone,

I recently installed 2 cards module A32 Pro into my electric cabinet, and they come as usual without firmware, when I turn on the card the dispay shows A32 Pro

I tried to connect via USBC-USBC cable to my laptop, but the port is not reconginzed on my windows device manager, and since the port is not physical viable, I won't be able to load the firmware app to load the software.

I turned off the card, press on the DL button, and Turn on the card and then released the DL botton in order to boot the card in bootloader mode, Yet this couldn't help in finding the COM port on my device.

My Computer is fine, and so is the Cable, i used same cable and same computer on F16 card, and i's worked smoothly without any issues.

Please advice I need help.

Thank you,
Rani
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#2
can you change some USB-C cable for a test. usually is cable issue.
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