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+--- Forum: KC868-HxB series Smart Controller (https://www.kincony.com/forum/forumdisplay.php?fid=2)
+--- Thread: Knox (/showthread.php?tid=8125)
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Knox - Adarrada - 06-01-2025
Hi
I have KC868-H8B v2.2
I tried to set up my Poole and Deck for the summer again but I can’t connect with the app(Kbox). I checked and see that the board is connected to the Wi-Fi.
I have set the IP address that is shown on the router and the port is 5555. But it does not react to the app.
How can I get this board working again?
RE: Knox - admin - 06-01-2025
do you want use KBOX mobile phone app to control relay?
if YES, make sure your network work mode set to "TCP Server".
RE: Knox - Adarrada - 06-01-2025
(06-01-2025, 01:03 AM)Adarrada Wrote: Hi
I have KC868-H8B v2.2
I tried to set up my Poole and Deck for the summer again but I can’t connect with the app(Kbox). I checked and see that the board is connected to the Wi-Fi.
I have set the IP address that is shown on the router and the port is 5555. But it does not react to the app.
How can I get this board working again?
It looks like iPhone is not supported anymore, but I still have the app.
I tried to connect with Windows. Port set to 4196. No success.
Sorry I didn’t see you responded already.
I have not changed the router settings.
It looks like iPhone is not supported anymore, but I still have the app.
I tried to connect with Windows. Port set to 4196. No success.
RE: Knox - admin - 06-01-2025
take a photo of your config webpage setting screen.
RE: Knox - Adarrada - 06-01-2025
I forgot that I can enter the config page that way.
I set this up five years ago and never touched it again. What is the default username and password?
Or how can I reset the username and password?
Where could I find a documentation for this?
Never mind.
admin and password was still saved on my computer so I was able to login.
RE: Knox - Adarrada - 06-01-2025
I don’t know what I did different than yesterday, but I got the PC app to work now.
But my iPhone Kbox app is still not working.
RE: Knox - admin - 06-02-2025
take a photo of your setting screen , how you set. the port should be 5555.
RE: Knox - Adarrada - 06-02-2025
I’m assuming the setting page from the app.
Yes I have it set to 5555.
The settings page for the box, I posted earlier already
I’ll post the settings page from the box again as a smaller image
RE: Knox - admin - 06-02-2025
make sure your relay controller and your iPhone connect with same router.
another test way, you can download KBOX android phone app, test whether work well.
RE: Knox - Adarrada - 06-03-2025
Yes it is on the same network as the relay controller.
No I don’t have an android phone where I can test it. I have tested it with the PC app with the same settings, IP and port.
Since the iOS app is not available on the App Store, Could it be that it is blocked?