KC868-H32L

[Philadam]

Received my H32L and connected to local network. When I select light29 from PC software both light29 and light30 come on. If I select light30 both light29 and light30 come on. All others work as single lights. Are these 2 lights linked somewhere that I am not aware of?

[admin]

can you take apart of your metal box, take a photo of your PCB board TOP and BOTTOM . if file is big , you can also send to our whatsapp number: +86-15381188302

[Philadam]

Attached

[admin]

check chip U5 , whether have 2 PINs have short circuit? if short, disconnect it.
   

[Philadam]

Everything looks nice and clean. No obvious shorts.

[admin]

take a video send to us. if really have problem can't slove, we will send you a new PCB board after our new year holidays.

[Philadam]

Has a new replacement board been sent?

[admin]

this week we are begin work, send your receiver name,address ,post code and phone number to our email, we will send.

[admin]

hello. PCB board is sent.

[Philadam]

Thanks