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04-19-2021, 07:11 AM
(This post was last modified: 04-19-2021, 01:19 PM by wetterliese.)
Hello, I bought the Smart Controller H32bb21010238 in a bundle with KC868-Hx smart controller by RS232 port. I am very satisfied now I wanted to upgrade to firmware V.4.13 to 4.20 and it didn't work. Unfortunately, the controller is now only after restart reachable in the network. Can you help me? :-)
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what's your means? can you take a video?
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I update with bootlader and Serial V.4.20 after run and reset it stays with V.4.13
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do you have download the zip file directly? or you have unzip to BIN file to download?
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I have unzip zip file and uploaded the "Relay32_V420_210414.bin" with bootlader serial at the com port. ---- Download ------ Run ---- wait ---- Restart.
Version no. remains V.4.13
Is the version jump too high?
Sorry, I'm writing with a translator :-)
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take a photo of your controller. I think you are using KC868-H32L, not KC868-H32B. you have write the wrong firmware to it, so can't work now.
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add technical support whatsapp number: +86-13336170682 user teamviewer remote control your PC to help you.
Relay32_V420_210416.zip (Size: 41.53 KB / Downloads: 399)