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Warranty
#1
Hi

What kind of warranty do you supply with the products sold in your store?

Thanks.
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#2
1 year, but actually about 3 years will no problem if there is no overload of use. relay life about 100000 times. the life time according to your turn ON/OFF frequency.
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#3
(06-22-2021, 12:53 AM)admin Wrote: 1 year, but actually about 3 years will no problem if there is no overload of use. relay life about 100000 times. the life time according to your turn ON/OFF frequency.

Thanks!
The major problem is with the relay? Are there any other common issues that customers experience?
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#4
yes, relay is always on/off, almost no other problem of hareware. we will make a new video solution of DIY Power Distribution Box, use extend relay, KC868-Hx relay controller only use for DC12V to control extend relay, so that KC868-Hx controller's relay can be use for many years. extend relay use removable, if bad can replace easily.
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#5
(06-23-2021, 12:15 AM)admin Wrote: yes, relay is always on/off, almost no other problem of hareware. we will make a new video solution of DIY Power Distribution Box, use extend relay, KC868-Hx relay controller only use for DC12V to control extend relay, so that KC868-Hx controller's relay can be use for many years. extend relay use removable, if bad can replace easily.

Thanks for the reply. Looking forward for the video Smile
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#6
this week will upload to our YouTube channel.
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