08-09-2022, 02:47 AM
(This post was last modified: 08-09-2022, 08:25 AM by ahmedk4444@yahoo.com.)
I'm still waiting the remote sharing to resolve the current isdues
1- A16 not recognised the last config sent after delete the entities from dashboard and configured them again 3 times still I can't communicate by home asisstant snd not seen all inputs and output only 1st 9 light switches and 9 inputs that are unavailable.
2. Reviewed your video for H32B and configure the web page to MQTT and pointing to server ip address still not seen and respond with home assistant, it is still working in Kbox only with previous MQTT configuration pointing to kincony server as advised previously.
I appriciate a support from Kincony office i stayed wake up due to different time zone to contact your company during your working hours until very tired.
Now 4.45 AM Egypt time early morning 10.45 AM China time and try to contact whatsapp support for remote sharing , no answer !!
Also i contact now 10.00 AM ( 4.00 PM china time ) no answer !!
Regards
1- A16 not recognised the last config sent after delete the entities from dashboard and configured them again 3 times still I can't communicate by home asisstant snd not seen all inputs and output only 1st 9 light switches and 9 inputs that are unavailable.
2. Reviewed your video for H32B and configure the web page to MQTT and pointing to server ip address still not seen and respond with home assistant, it is still working in Kbox only with previous MQTT configuration pointing to kincony server as advised previously.
I appriciate a support from Kincony office i stayed wake up due to different time zone to contact your company during your working hours until very tired.
Now 4.45 AM Egypt time early morning 10.45 AM China time and try to contact whatsapp support for remote sharing , no answer !!
Also i contact now 10.00 AM ( 4.00 PM china time ) no answer !!
Regards