"wrong" Lora-Module and LED-defective

[bitboy0]

Hello all.

I don't know if this is the right place for complaints. If this is not appropriate, then please tell me the right way.

I bought the 868-A6 set on Ali-Express. It has all arrived. Unfortunately it came with a 433MHz Lora module, which I can't make sense of in Europe. I have already replaced that myself with an 868 module.
In addition, I noticed that of the 6 LEDs that indicate the status of the relays, one is missing and two were soldered on incorrectly. So a maximum of three of these LEDs are lit.

How can we solve the problem?

[admin]

tell me which aliexpress store you have bought?

[bitboy0]

Invoice No : DE010322022102700036464
Invoice Date : 2022-10-27
Sold By: Kincony Controller Store

[admin]

i see, this is our agent store, next time suggest you order from our official store: kincony.aliexpress.com that will have a good technical support and service. sorry about it, now we will send you a new KC868-A6 PCB board next Monday when we begin work.

[bitboy0]

Many thanks.
This is a good service!

[admin]

hello, we can't find your order informatoin about address, please contact with your aliexpress store seller, he will re-send a new board to you, they are waitting your news.