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Hi,
I purchased and had electricians install the KC868-D16 dimmer along with a PQSSR-10DV 0-10V / 10A SSR relay to control the dimming of 220V light bulbs. However, there's an issue: all the light bulbs tested in every circuit flicker at any brightness level except 100%. I've tested 10 different brands of light bulbs in total, including both normal and decorative incandescent and halogen bulbs, as well as one 20W LED. This is a significant problem for me, as I've already designed the lighting infrastructure in my new flat around the KC868-D16 dimmer, and this flickering issue was unexpected. I didn't find any mention of potential problems in the product description or manuals. Is there a way to resolve this issue please?
Details:
1. Dimmer: KC868-D16 16 CH Tuya Dimmer Controller WiFi+Ethernet+RS485 Switch Module (Kincony store)
2. SSR Relay: Voltage Type Regulating Solid-State Relay Regulator PQSSR-10DV 0-10V /10A (Kincony store)
3. Power adapter for dimmer: MW DIN Rail switch power supply DC12V 2A Max 24W For smart home automation distribution box DIY (Kincony store)
Attached pictures:
a) The power adapter
b) Tested light bulbs
Many thanks,
Stan
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